01
Request and scope
Tell us about your business, current tool, and reply challenge. We confirm fit, exact scope, and required inputs before charging.
Scope confirmed
CUSTOMER REPLY KIT FOR SERVICE BUSINESSES
Stop rewriting
the same replies.
Start with a draft.
We configure a reusable AI reply kit around your services, policies, and tone. It is tested on three redacted enquiries and handed over with five ready-to-use reply templates.
CA$149 once · English or French
ILLUSTRATIVE CUSTOMER REPLYSAMPLE — NOT LIVE AI
USE ONLY APPROVED BUSINESS FACTS
You review, edit, and send every reply.
No price or availability invented
Illustrative example for a fictional cleaning business
Built around your facts Five common reply types Three redacted tests You stay in control
01 / A CONCRETE DELIVERABLE
Five replies.
One reusable system.
The kit covers the customer messages service businesses answer again and again.
Welcome the customer and collect the facts needed to help.
What you receive
Editable files you can keep and reuse.
- 01A reusable instruction or prompt file configured with your approved facts and tone
- 02Five tailored response templates for the categories shown here
- 03Tests using three agreed, redacted customer enquiries
- 04A one-page review checklist and a 30-minute remote handover
- 05One consolidated revision requested within seven days of handover
We prepare the kit within two business days after the scope, complete inputs, and payment are confirmed. The handover is scheduled separately.
02 / SEE HOW THE KIT BEHAVES
A practical sample.
With clear limits.
Choose a redacted enquiry to see an illustrative draft. These canned examples do not call live AI and never send a message.
SAMPLE — NOT LIVE AI
Redacted enquiry
“Hi, do you clean two-bedroom apartments next week? How much is it?”
Illustrative draft
Thanks for reaching out to Sparkle Home Cleaning. We offer basic, deep, and recurring cleaning in Montréal. To prepare a quote, could you share your postal code, the service you want, your apartment size, and two preferred dates? We’ll confirm pricing and availability after reviewing those details.
Owner checkUses approved services and asks for missing details. No price or availability is invented.
03 / FROM REQUEST TO HANDOVER
A focused setup.
Delivered in four steps.
You provide the business knowledge. We turn it into a reusable starting point and show you how to review it.
02
Inputs and invoice
Send three redacted enquiries plus approved services, policies, and tone. We send an invoice with applicable taxes shown.
Complete inputs + payment
03
Prepare and test
We configure the file, tailor all five templates, and test the three agreed examples within two business days.
Prepared reply kit
04
Handover and revise
We schedule a 30-minute remote handover. You may request one consolidated revision within seven days of handover.
Ready for your review
Your business knowledge stays at the centre. You approve every message before it is sent.
Request your kit — CA$14904 / A CLEAR, LIMITED SCOPE
Useful for repeat replies.
Honest about the limits.
This package works best when your business already knows its services and policies, and you want a faster starting draft.
One focused business setup
One business, one selected delivery language, one supported AI tool, and up to five services or policy topics.
You remain the sender
You paste or enter each enquiry, review the draft, make any changes, and send it yourself.
Connected systems are separate
Email or CRM integrations, automated sending, live availability, websites, and production apps require a separate scope.
05 / ONE FIXED PRICE
CA$149 once.
No Codehornets subscription.
The exact written scope is confirmed before payment. Applicable taxes are shown on the invoice. Any required software plan is purchased separately by you.
CUSTOMER REPLY KIT
A reusable reply starting point
Configured around approved business facts, tested with agreed examples, and handed over so you can use it yourself.
CA$149 / one-time package
- Reusable prompt or configuration file
- Five tailored reply templates
- Three redacted example tests
- 30-minute remote handover
- One consolidated revision within seven days of handover
HOW PAYMENT AND DELIVERY WORK
Know the scope before you pay.
- Submit the request form.
- Confirm the scope and complete inputs by email.
- Receive an invoice with applicable taxes shown.
- Payment starts the two-business-day preparation window.
- Book the separate 30-minute handover.
If Codehornets cannot deliver the confirmed written scope and agreed example tests, you may choose a correction or refund. This does not guarantee error-free future AI output, more bookings, or time savings.
YOUR TECHNICAL GUIDE
Built by an engineer.
Made for daily use.
I’m Anga, the software engineer behind Codehornets. I configure the kit around the facts you approve, test it against representative enquiries, and show you what to check before using a draft.
The goal is a practical asset you understand and can reuse—not a black box sending messages on your behalf.
Explore Codehornets on GitHubDo I need to know how to code?
No. You need access to a supported AI tool and enough business knowledge to approve the services, policies, and tone used in your kit.
What information do you need?
Up to five approved services or policy topics, your preferred tone, and three redacted customer enquiries. Remove names, contact details, addresses, account information, and other sensitive data before sending examples.
Does the kit reply or send messages automatically?
No. You enter each enquiry, review and edit the draft, then send it yourself. Inbox connections, CRM integrations, automatic sending, and autonomous follow-up are separate implementation work.
When is it delivered?
We prepare the kit within two business days after we confirm the written scope, receive complete inputs, and confirm payment. The 30-minute remote handover is booked separately.
What happens if the agreed kit cannot be delivered?
If Codehornets cannot deliver the confirmed written scope and agreed example tests, you may choose a correction or refund. The package does not guarantee future AI accuracy, business results, bookings, or savings.
Can I cancel or move the handover?
Cancellation before preparation starts receives a full refund. Once preparation starts, the delivery protection applies. Email hello@codehornets.com to arrange a new handover time.
Are taxes or software included?
Applicable taxes are shown before payment on your invoice. Any paid AI tool or other software remains in your account and is purchased separately. There is no Codehornets subscription.
Can the kit be bilingual?
The CA$149 package includes one selected delivery language: English or French. A bilingual kit requires a separate scope.
REQUEST YOUR CUSTOMER REPLY KIT
Tell us about
your repeat replies.
The Customer Reply Kit is CA$149 once. We review your request, confirm the exact scope and inputs by email, then send an invoice with applicable taxes shown.
Five tailored response templates Reusable configuration tested on three redacted examples 30-minute handover plus one revision within seven days of handover
Preparation starts after complete inputs and payment. Software subscriptions and integrations are separate.
Prefer email? hello@codehornets.com